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Looking to edit, cancel or upgrade your subscription? You're in the right place.

You can manage your subscription below:

Please fill in the email address used to create your profile. Your email address is:

name@email.com

Frequently asked questions

I cannot access my subscription. Can you help?

Ofcourse. Simply email us at info@copetparent.com mentioning your question and profile email adress. We typically respond within 3 working days.

I paid for my premium subscription, but cannot access premium features?

Sorry to hear about that! Most of the time your profile is changed to premium instantly after your payment. But sometimes, this can take up to 24 hours. Please try again tomorrow. Otherwise contact us.

I'm not satisfied with your service, can I get a refund?

At Co Pet Parent, we’re committed to your satisfaction with our 30-Day Happiness Guarantee. If, for any reason, you’re not completely happy with our service, you can request a refund within 30 days of your purchase.

Simply contact our support team, and we’ll guide you through the quick and easy refund process. Our goal is to ensure you and your pet have the best experience possible. No hassle, no stress – just our promise to keep you smiling.